The customer service portal for forwarders
freightclerk connects your backend systems into an all-in-one branded customer portal for self-serve digital quoting, payments, order management, invoicing, shipment tracking, financial analysis, shipment document management, and more.
Our design partners include forwarders like
Fragmented systems frustrate shippers.
Most forwarders rely on a patchwork of disconnected tools to run their business. Quoting lives in one system, operations in another, invoicing in a third - and too often, the glue is spreadsheets, emails, and phone calls. (Sounds familiar?)This creates inefficiency, slows down customer response times, and makes it nearly impossible to track true revenue and margin performance. Meanwhile, shippers expect a modern digital experience with instant, transparent, and trackable shipments - something most forwarders simply cannot deliver...until now.Forwarders using freightclerk offer their customers a simple, powerful customer portal placing all their shipments, data, and transactions at their fingertips, and yours.
Siloes are for grain, not forwarders
Forget chasing emails, texts, papers, and spreadsheets. Provide a professional, customized interface for your customers to smoothly access your services, including requesting quotes, managing shipments, payments and billing, shipment tracking, and more.Guarantee first-to-quote advantage, boost customer retention, and imrpove margins, all while providing your customers with a digital customer experience.
96%
of forwarders still rely on spreadsheets, emails, and phone calls
5-7
disconnected software systems used by the average forwarder
48hrs+
average time needed to generate a quote to a customer
70%
of time spent on redundant data entry and admin
freightclerk is launching soon!
Request beta access
freightclerk is not yet available to the market, but we're making it available to a select few forwarders for beta access. If you're a forward-thinking forwarder that prizes and invests in customer service, get in touch today!
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